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Terms And Conditions

  1. 1. The monthly advance amount must be equal and paid continuously for 11 months.
  2. 2. The advance payment period cannot be extended beyond the 11th month and the plan is not transferable under any circumstances.
  3. 3. After completing 11 months from the date of enrolment, the customer can purchase selected gold jewellery with No Wastage (VA) up to 18%, including gold coins, under the SRT Golden Tree Flexi scheme, subject to the accumulated amount or accumulated gold weight, as applicable.
  4. 4. If the customer chooses to purchase diamond jewellery, platinum jewellery, silver articles or silver jewellery, the applicable benefits will be provided as per the Benefits Table.
  5. 5. The monthly advance payment must be paid on or before the 10th of every month.
  6. 6. Monthly advance payments above ₹17,000 per month cannot be accepted in cash. Such payments must be made through UPI, DD, Debit Card, Credit Card, NEFT, RTGS, Local Cheque or PDC Cheque.
  7. 7. As per government regulations, multiple accounts cannot be combined if the payments in those accounts are made in cash. The total cash payment across combined accounts cannot exceed ₹1,99,000.
  8. 8. The customer must bring the Customer Receipt Book every month while making the advance payment.
  9. 9. The Customer Receipt Book must be surrendered at the time of purchase of jewellery.
  10. 10. If the scheme is discontinued after payment of up to 6 monthly instalments, the customer can purchase jewellery only to the extent of the amount paid. Applicable VA/Making Charges and GST will be payable by the customer. No Gold Weight Benefit will be applicable.
  11. 11. If the scheme is discontinued after payment of 7 to 10 monthly instalments, the applicable accumulated gold weight under the scheme will be considered. VA/Making Charges and GST will be payable by the customer.
  12. 12. If the scheme is discontinued after payment of the 11th monthly instalment, the customer may redeem the accumulated gold weight without VA/Making Charges. Applicable GST will be charged.
  13. 13. The customer must purchase the jewellery within 360 days from the date of opening the plan. If the customer fails to make the purchase within this period, SR Thangamaligai will raise an advance receipt in the customer’s name and on behalf of the customer for the actual amount paid.
  14. 14. The customer will be eligible for No Wastage (VA) up to 18% only after completing all 11 advance payments continuously.
  15. 15. If the customer defaults on any monthly advance payment, the customer will not be eligible to continue the scheme. Therefore, all monthly payments must be made continuously and without fail.
  16. 16. Any balance advance amount remaining after purchase will not be refunded in cash. The balance can only be adjusted against the purchase of Gold/Silver Coins.
  17. 17. If the customer purchases jewellery above the accumulated amount or accumulated gold weight, the applicable VA/Wastage for the excess portion will be borne by the customer.
  18. 18. At the time of delivery, the customer’s signature will be verified. An OTP sent to the registered mobile number or registered email ID will also be verified.
  19. 19. KYC is compulsory for enrolment in the scheme.
  20. 20. In case of change of address or loss of the Customer Receipt Book, the customer must immediately inform the company and apply for a new Customer Receipt Book along with the required KYC documents.
  21. 21. Customers will receive a duplicate card within 4 days after submitting the Duplicate Card Request Letter along with the required documents.
  22. 22. The company reserves the right to change, amend, add or delete any of the Terms & Conditions at its discretion.
  23. 23. All disputes are subject to the jurisdiction of the competent courts in Chennai.
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